FAQ's

What are your candles made with?

Each of our candles is meticulously hand-poured using natural soy wax, ensuring a clean and eco-friendly burn. To further enhance your experience, we use organic cotton wicks, free from harmful additives, and infuse our fragrances with essential oils, making them both body-safe and delightfully aromatic.

Why do we use 100% natural soy wax?

Sur Mer Homewares uses 100% natural soy wax for our scented candle products. Soy wax is a vegetable wax derived from soybean so it’s a natural and a renewable resource. Soy wax is an excellent fragrance carrier as it does not require any chemical amplifiers. It burns with zero black soot and less smoke, creating a cleaner ambience.

Where are your products made?

As our brand is a collection of curated and hand-created products, the manufacturing locations vary. Our candles are hand-poured in Sydney’s northern beaches. Additionally, our collaborated products predominantly originate from talented artisans based in Sydney.

What should I burn my pillar candles on?

We recommend you burn your pillar candles on a heat safe dish away from flammable objects like curtains or plants.

How to clean candle wax that has overspilled onto a hard surface?

Cleaning spilled soy wax from a hard surface is a breeze compared to alternate wax types. Simply wait for the wax to cool completely, then gently lift the solidified wax off the surface. To clean any residue, wipe the surface with warm, soapy water.

Why is my candle changing colour?

As the wax is made from a natural material, it is affected by UV rays and can change colour if exposed to sunlight.

Why is my candle 'frosting'?

Over time a white film/dust may appear on the exterior of your candle. This is a natural process, called frosting, and is caused by a change in temperature and humidity. It can be removed by gently polishing the candle with a microfiber cloth.

Artisanal hand-crafted home decor pieces VS mass-produced items?

Artisanal home decor pieces stand out for their unparalleled craftsmanship and attention to detail. Handcrafted by skilled artisans, our items exude character and authenticity, adding a unique touch to your space. Unlike mass-produced items, SUR MER decor pieces tell a story and invite conversation, making them cherished treasures. By choosing quality-made items, you not only elevate your living space but also make a conscious choice to not contribute to the cycle of mass consumerism. Our commitment to sustainability goes hand in hand with our dedication to quality. We believe in mindful purchasing, choosing materials and practices that minimise our environmental footprint and contribute to a more sustainable future. If you would like to read more on our brand beliefs, please read our philosophy page.

Can you provide tips for styling shelves and tabletops with SUR MER decor?

When styling shelves and tabletops with decor, aim for a balanced and curated look. We recommend mixing and matching textures, heights, and shapes to create visual interest, incorporating elements like our candles, bowls, trays and books.